Fwd: 回复: Re: multisplit problem
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Struja,
vidi so Cepe popolni ova i vrati do Midea da vidime dlai ke go
resime problemot
Denes zavrsi go ova !!!
Со Почит,/Best Regards,
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Aleksandar Medarski
Operational
manager
СЕТЕК
Се од Техника
Тел:
+389 02 24 77 132
Моб: +389 70 31 66 33
Email:
aleksandar.medarski@setec.mk
ul.1523
br.1
1000,
Skopje, R.Makedonija
http://www.setec.mk
DISCLAIMER:
This email and any attachments to it may be
confidential and are intended solely for the use of
the individual to whom it is addressed. Any views or
opinions expressed are solely those of the author and
do not necessarily represent those of SETEC. If you
are not the intended recipient of this email, you must
neither take any action based upon its contents, nor
copy or show it to anyone. Please contact the sender
if you believe you have received this email in error.
——– Forwarded Message ——–
Subject:
回复: Re: multisplit problem
Date:
Wed, 17 Jan 2024 23:31:33 +0800
From:
jim_xu@midea.com
To:
aleksandar.medarski@setec.mk, ‘Raincer Chen’
CC:
‘Troy Yuan 袁航’
SETEC’
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Hello Aleksandar,
Sorry for our late response. This is technical
support engineer Jim.
Could you pls kindly fill information in below
table?
outdoor unit
indoor unit 1
indoor unit 2
indoor unit 3
indoor unit 4
Model name
Model name
Outdoor ambient temperature
Setting temperature
Setting fan speed
Did the unit run in heating mode, right?
Did the problem you mentioned cause any
uncomfortable to the consumer?
Pls also check my questions in red of below
email.
Thanks.
Best regards,
_______________________________________________________
Jim Xu | 徐锦鹏
Technical Support Platform | 技术支持平台
Overseas Sales | 海外营销
RAC Division，Midea Group | 美的集团家用空调事业部
Mobile/Wechat: +8613450549682
Email: jim_xu@midea.com.cn
发件人:
Aleksandar Medarski-Setec
2024年1月17日 19:18
收件人: Raincer Chen
English: This Email is from an EXTERNAL source.
Ensure you trust this sender before clicking on any
links or attachments.
Chinese：这份邮件来自外部，在点击任何链接或附件之前，请确保您信任此发件人。
Dear partners,
I still didn’t receive any solution/reply
or I missed some email ?!
Со Почит,/Best Regards,
Aleksandar Medarski
Operational manager
СЕТЕК Се од Техника
Тел: +389 02 24 77 132
Моб: +389 70 31 66 33
Email: aleksandar.medarski@setec.mk
ul.1523 br.1
1000, Skopje, R.Makedonija
http://www.setec.mk
DISCLAIMER: This email and any attachments to it
may be confidential and are intended solely for
the use of the individual to whom it is addressed.
Any views or opinions expressed are solely those
of the author and do not necessarily represent
those of SETEC. If you are not the intended
recipient of this email, you must neither take any
action based upon its contents, nor copy or show
it to anyone. Please contact the sender if you
believe you have received this email in error.
On 12.1.2024 12:10,
Raincer Chen wrote:
Dear Aleksandar,
Miss Lizzy is our
technical support and Mr Jim is the leader of the EU
technical support team.
They will help check
you questions.
Dear Lizzy, Dear
Jim,
Please kindly find
customers question and follow up.
Raincer Chen | 陈映璇
RAC Division，Midea
Group | 美的集团家用空调事业部
Mobile/Wechat/Whatsapp: +86-18929620587
From: Aleksandar Medarski-Setec
Date: 2024-01-12 18:51
To: Raincer Chen
Subject: [External] multisplit problem
English: This Email is from an EXTERNAL
source. Ensure you trust this sender before
clicking on any links or attachments.
Chinese：这份邮件来自外部，在点击任何链接或附件之前，请确保您信任此发件人。
Dear Raincer,
We are having a problem with a
certain multisplit combination on several different
places. Namely, if we connect a console unit in the
combination, the system defines all indoor units at
the same temperature( Jim:
Sorry, I didn’t understand this sentence well. Why
did you say so? How did you know the system define
all indoor unit at the same temperature as setting
temperature of console? ), and that is the
temperature set for the console unit, regardless of
the fact that there are also wall mount indoor units
in the combination that have a different temperature
defined. So different temperatures cannot be
defined on different indoor units if there is a
console unit in the combination.
The system works without a problem only if there is
no console unit in the combination.
Also, if in combination we have two console units
and one or two wall mount units, then the system is
again set to the temperature defined on the console
units, but this time the higher temperature defined
of the two console units. （Jim: Again,
How did you know the system set to the temperature
of the higher temperature defined of the two
console units?）
I know this is
a problem for the service department or technical
support, but I don’t have the correct contact, so
I’m sending it to you with a request that it be
forwarded to the right place and to me in Cc
Со Почит,/Best Regards,
Aleksandar Medarski
Operational manager
СЕТЕК Се од Техника
Тел: +389 02 24 77 132
Моб: +389 70 31 66 33
Email: aleksandar.medarski@setec.mk
ul.1523 br.1
1000, Skopje, R.Makedonija
http://www.setec.mk
DISCLAIMER: This email and any
attachments to it may be confidential and
are intended solely for the use of the
individual to whom it is addressed. Any
views or opinions expressed are solely
those of the author and do not necessarily
represent those of SETEC. If you are not
the intended recipient of this email, you
must neither take any action based upon
its contents, nor copy or show it to
anyone. Please contact the sender if you
believe you have received this email in
error.
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